ベストウェスタン エンパイア パレス ホテル & スパ - スペシャル クラス (Best Western Empire Palace Hotel & Spa - Special Class)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very very helpful staff who made sure to make us as comfortable as possible. Breakfast spread was vast, rooms were clean, and location was central to the activities on the European side. We didn't have to worry about anything accomodation-related the entire trip.

Breakfast worth the stay.

Very well run, simple, easy to stay hotel with great breakfast, at the center of tourist attractions.

Great location, clean & staff was very helpful

Great location, close to everything.

Saw the review saying the breakfast was gd but to me it was boring. Same food, toaster only toast 1 side of the bread. The cakes is dry. Dont noe why too many sweet sauces on the table. We bk for pick up tru and fro fr the airport. The mgr said to wait outside gate given and see the sign. Reached there but no signs of the company nor our names. Had to ask pple but no one noes! At last I show the pple my email fr Mr Ebru then someone shout at 1 guy and he acknowledge us (our name). Sigh. He was too busy chatting with his friends! We wasted 15mins looking and searching! Plus and minus its take us 25 mins before we depart fr the airport! Should of take outside transport fr which cost Euro 50 instead of fr the htl. Lesson learn.

The staff was very friendly We arrived very early like 8am And they gave us the room and take the breakfast The hotel very well located close to the man attractions in Sultahmet Like the blue mosque walking distance Lots of restaurants and shops to buy Baklavas Also the train station with walking distance To go to Karakoy , Eminonu, Gran Bazar and spices bazar I recommend the hotel

The hotel is in an excellent location, the tram runs past outside but no other traffic. The staff were lovely and very helpful. I would call it a rather boutique hotel… My room on the 6th floor was great, nice and spacious and pretty comfortable with a fridge and kettle. There was underfloor heating which couldn’t be controlled and an AC unit that wasn’t operating for AC as I stayed in March. The room was very hot and therefore windows had to be fully open for some ventilation. Unfortunately, through no fault of the hotel, there were some building renovations being undertaken next door which were very noisy between 08:30 and 19:00 which is fine if you’re out at these times. Breakfast was okay but was complimentary so very welcome. Attached restaurant had great variety and as throughout, very friendly and attentive staff. Overall, I had a lovely stay.

A group of us booked this hotel for five nights, each having a separate room. Most people had minor issues with their rooms. In mine, the shower had some hair and hairband elastic in it, it was dusty on the floors and the hair dryer did not work. The radiator was on full all the time and I could not turn it off so slept with the windows open. Also at the time of writing this (11/3/26) there is major building work going on nextdoor and they are drilling from 8.30am until 5pm - this of course is not the fault of the hotel. The hotel is very central and convenient for the train and only a short walk to the ferry terminals. The staff were friendly and chatty.

Hotel staff is very helpful and friendly. Hotel location is excellent for exploring the Old Istanbul (Hagia Sophia, Topkapi Palace, etc.) Everything is at most 10 minute walk from the hotel. Rooms are not super new but modern, renovated recently and clean. Price is perfecr for all things considered. Highly recommend.