パン パシフィック パース (Pan Pacific Perth)

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Mixed experience: Great anniversary touch but let down by noise and service gaps We stayed at the Pan Pacific Perth for our 20th wedding anniversary. Upon arrival, the reception staff gave us a lovely complimentary room upgrade, which we deeply appreciated and made for a great start to our trip. The room itself was clean, tidy, and well-maintained. However, our stay was disrupted by a few notable issues. On Thursday morning, we were woken up by loud, heavy banging from the floor above that lasted for about half an hour, sounding like furniture being moved. We attempted to report this to reception immediately by phone, but the call went unanswered after multiple tries, so we eventually gave up. Additionally, we experienced a minor maintenance issue with the in-room technology. The TV remote control had no functioning volume control. Every time we turned the television on, it would default to zero sound, which became quite frustrating. Overall, the property is clean and the check-in service was highly attentive, but the missed phone calls during a noise disruption and the faulty remote control pulled our experience down to an average stay. It is a good property, but management needs to ensure room electronics are fully checked and that front-desk communication remains responsive to guests in their rooms.

Beautiful space. Very thin walls!! Amazing food!

Always clean staff are nice beds are more comfortable than most and good location

Easy, comfortable, and convenient stay. Pleasant location, about 10 minutes walk to cbd.

Really loved our stay in the river view suite, room was beautiful, super clean, club access was great and lovely food. Looking forward to coming back.

This is not the cheapest hotel in Perth but I would rate it as one of the best. Staff are always very welcoming & pleasant. Hotel facilities are top notch. Special mention to Marilese (not sure how to spell), CJ, Stuart & all time nice guy, Rohan. Highly recommended.

Great restaurants and options

Amazing hotel they allowed us to check-in early which was great

Absolutely amazing stay at the Pan Pacific Perth. Beautifully appointed rooms which are clean and modern. Wonderful staff and two words are a must ‘Club Lounge’! Go the extra mile for a club eligible room because the staff, food and drinks were just top tier!! Great stay!!

Staff are amazing, we were celebrating both our birthdays and wedding anniversary and they went all out for us. Cannot fault this hotel or the amazing staff. Buffet breakfast has a great selection, highly recommend