サントリーニ カステリ リゾート (Santorini Kastelli Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Amazing experience!! The staff, food, and amenities were great. Definitely will be coming back to stay!

Best place we've stayed. We'll definitely be back! Staff went above and beyond

Staff were extremely friendly and helpful at all turns. They were organized and had my transportation to the hotel ready at the airport when my flight landed. The breakfast buffet was great. The room was beautiful and comfortable. 2 minute walk to the beach, it was wonderful! Definitely recommend

Breakfast was amazing every day Lunch menu was fantastic Dinner menu was just not quite Greek enough for us

This is the most beautiful hotel I've stayed in. Beautifully maintained, immaculately clean, very polite and helpful staff (from reception to catering to facilities staff), excellent location with around a 3 minute walk to the beach and plenty of shops and restaurants along the way. A bus stop right outside the back of the property for getting to Fira and beyond too which was very easy and most definitely worth the short journey. We loved the hotel breakfast as well which was fully stocked right up until the last moment and delicious. Couldn't complain about a single thing or recommend this enough. Was our first time in Santorini and if we're ever back I wouldn't consider staying anywhere else. Thank you Kastelli resort

This has been one of the best hotels I have stayed at. Very clean. Very modern. The staff went above and beyond. We stayed in one of the luxury suites and it had everything we needed. 3 minute walk from the beach with supermarkets, restaurants, and cute shops nearby. Hotel is a bit far from Oia/Fira, but the bus stop is literally right outside the hotel. Very convenient. Will definitely be staying here again!!!

Loved our private hot tub. Could have been a bit warmer for our tastes. Staff was amazing and took great care of us. Appreciated the strong Wi-Fi available. It was a perfect spot for our first trip to Santorini!

Staff was amazing starting with check in, housekeeping, restaurant staff, front desk from start to finish.

Lovely hotel for a relaxing break with good shops & beach nearby. Staff are attentive & polite.

Our stay at this hotel was unfortunately disappointing. From the beginning, the staff was not kind or accommodating. We had originally booked the room for two people but decided last minute to bring our toddler. The room was already spacious enough, with a daybed they mentioned would be prepared for our child. However, they never set it up. When we checked out, they explained that the reason was because the booking was for two adults, which felt unfair and dismissive. Throughout our stay, the staff’s attitude changed once they saw our toddler, and their lack of flexibility made us feel unwelcome. They did not allow an early check-in or a late check-out, unlike the other five-star hotel we stayed at previously in Imerovigli, where the staff went above and beyond to make our stay comfortable and even accommodated a four-hour early check-in and late check-out. This hotel failed to meet basic hospitality standards. The staff was unhelpful and unkind, and they made no effort to make us feel comfortable as a family. Overall, we had an unpleasant experience and would not recommend this hotel to anyone.