和風の宿 ますや (Wafu No Yado MASUYA)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We stayed in a traditional Japanese room with private onsen. The room was lovely. The private onsen was a treat. Meals were traditional Japanese and beautifully prepared and presented. My partner’s gluten allergy was accommodated well.

Great stay loved it

A bit of a culture change for the uninitiated, but this hotel is incredible. The staff are super friendly and helpful. Breakfasts are just lovely and served in a traditional environment that sets you up for the day. Wish we could have stayed for longer.

Room 301 had a terrible smell from the bathroom, sink or shower area.

Really great onsen space! Lovely staff and the breakfast was delicious. Provided shuttle to Jigokudani Park. Great stay at Masuya

The staff was helpful! The included Japanese breakfast was so good!! We had everything we needed. Also they had a shuttle to the snow monkey park! So great!

My stay at Wafu-no-Yado Masuya was nothing short of magical. Nestled in the heart of Yamanouchi, this ryokan offers a peaceful retreat with authentic Japanese charm. From the moment I arrived, the staff greeted me with warm hospitality and impeccable service. Their kindness and attentiveness made me feel truly welcome. The rooms are beautifully designed in a traditional Japanese style, complete with tatami mats and futon beds. I especially loved the private outdoor onsen. Dinner was a highlight: a multi-course meal that showcased seasonal ingredients and exquisite presentation. Every bite was a delight, and breakfast was just as satisfying

The servuce was 1st class from the first moment till the end. This was a highlight to our monthlong trip. Such pride in proving excellent everything. The half board option is so worth it. What a missed opportunity if you don't. The owner is so nice and lovely. She will greet you and make you feel at home.

The staff were extremely gracious and hospitable. All guests should probably read up on the norms of a Royakan before staying here with dinner and breakfast included and very specific slippers for specific events. This location was very accommodating of our special meal request as vegetarians.

Lovely Ryokan with both public and private hot tubs and traditional Japanese meals. Couldn't fault it even if I wanted to. Great experience in every way.