W6 ホテル ハマースミス (W6 Hotel Hammersmith)

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Worst place I’ve ever stayed. It was filthy. The address is hard to find and then I was walked to a dirty basement room that was disgusting and falling apart. This is nothing that was listed online.

Room wasn’t in the hotel, it was in a nearby house. The building was in very poor condition and dirty. Piles of dirty laundry at the bottom of the stairs. Very shabby overall. Bed was very uncomfortable and no mattress cover, just a sheet. Location was good but that was the only positive. Definitely would not recommend.

Safety is number one priority but it’s not here. I got woken up by people talking by my room, I got woken up again by the tv turning on by itself and then I got woke up again at 3am because a random man knocked on my door. He said he’s girlfriend cheated on him and was asking to stay in my room as his room was next to mine. I felt trapped in my room as there’s no peephole to see if he was genuine or lying and maybe had someone else with him. As a solo woman the safest thing to do was not open the door or leave as things could have gone south. Not only that but he kept coming back and standing/sitting outside the door. I called the receptionist and asked they make him leave but I don’t think he did as he came back twice. In all my years travelling I didn’t feel safe at all. I didn’t go back to sleep until after 5am and I had work the next day. It’s a real shame because I wanted to book the same place again for the following week but until they step up their security game it’s not safe. The main door was wide open when I got back after 11pm and there’s no cameras. Had there been cameras they would have spotted him hanging around the building.

Absolutely not a 4 star hotel and not at all like photos show! Tatty, in need of a total refurbishment and not at all suitable for families with children. Booked a twin room for a mother and 10 year old child, and was put in a dingy basement room which felt unsafe and unsettling. Unfortunately we were adjacent to a neighbouring room of young people partying, shouting/laughing, coming and going banging doors, playing music and arguing until around 4am. Reported to night staff via email (11.45pm) and phone (02.38am) who had a word on each occasion, but nothing changed with volume/disturbance and we got less than 3 hours sleep. Really disappointing and would not recommend.

We were taking off premises, in an alley, in a basement room. They odor at entrance was discussing, there was mold in every corner, holes in the floor. We left and ask for a refund immediately, AVOID AT ALL COST.

Great location and had everything in the room. The floor could do with a clean

Very lacking in cutlery and crockery which as we were only staying one night wasn’t a problem, however if you were staying longer it could be. Very clean and beds were comfortable. Lots of shopping and restaurants within 5 minutes walk.

Good size room but nothing like the photos online, not the cleanest either but was handy having kettle, toaster etc

This is definitely not worth the star rating that it said it was...I would say absolutely no higher than 2 stars (at best). The only saving grace was that the sheets looked clean, and the bed was relatively comfy (and that we were only there for 1 night)!!

Was nothing like the booking page on Hotels.com.