イズ ホテル シドニー ハーバー スイーツ (YEHS Hotel Sydney Harbour Suites)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Room was always clean; staff were polite, stay was very comfortable!

Overall very disappointing for what was listed as a deluxe room. Dated, poorly maintained and dirty (marks on walls, marks on curtains, dirty crockery, and dirty bathrooms). Less than acceptable really.

Check in was seamless -able to access room a couple of hours early. We were given an upgrade. The room was very nice. Our concern was that the bed was so hard we couldn’t sleep. We spoke to the front desk, they were very helpful providing us with a topper. It made a marginal improvement. The location was great -our only complaint was the hardness of the bed.

Hotel staff was very gracious and friendly. He processed our check-in early and kept our luggage until the room was avaliable. He gave us tips on where to go around the city. Hotel was in perfect location for easy walking to everything. Room was ok, just old.

The traffic noise is pretty bad and the bed was so hard! Oven was really dirty and under the sink the gas connection smelt of gas.

Avoid this hotel. Issue #1: listing said “1 bedroom” and “separate bedroom” but it was a tiny studio, no separate anything. The bed was 1m from the small couch. The hotel would not assist with my complaint, as I’d booked through Expedia, and Expedia is not giving me the partial refund I’ve requested because the hotel won’t agree to it. Zero stars for both this hotel and Expedia. In addition: this was the hardest bed I’ve ever slept on, and I like a firm mattress. The heating and cooling system struggled. It took 3-4 hours to cool the room from 22 to 19 for sleeping - in July. An elevator was not working, leaving 1 very slow one for the entire hotel. What was advertised as a full kitchen did not have a toaster. The wifi for guests was unsecured, which is the worst/weirdest of these transgressions. In addition, the hotel generally looked a bit down at heels. Older furniture in the room, huge dig in the floor of the working elevator, etc. Again, zero stars for the hotel and for Expedia, who I’ll never book through again.

Great place to enjoy your stay!

The staff were excellent, very attentive and helpful. The location is outstanding as well. Very close to the harbour and many great restaurants. We enjoyed our stay.

The hotel is located not too far from a train/metro system and close to many known sector and landmarks of Sydney. There is full of stores and restaurant around except liquor store (if you are interested in this). The hotel was clean, looks busy and my room was really good. Got an update, and it included a washing/drying machine, a separate room and nice setup. Really good room. Only big thing, one elevator was on repair, and the other one, unreliable, so, we needed to use the fire escape stairs to go outside, which bring us to the street. Other than that. I liked it

Na