ザ セント レジス イスタンブール (The St. Regis Istanbul)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent staff and service

The location is amazing, you’re surrounded by boutiques, luxury shopping and great restaurants. The staff are so nice, super helpful, rooms are clean, bed is comfy. Loved it !

Great hotel

The lounge DJ was on the floor above my room, and we couldn’t sleep because the music kept playing until 3 am. Despite all the phone calls to reception, they didn’t do anything about it. Also, most of the employees are not welcoming. They don’t smile and let you feel that you are not welcome.

The room was absolutely beautiful

Clean rooms, excellent staff, lovely breakfasts, and shopping nearby

I recently stayed at St. Regis in Istanbul and everything about my experience was absolutely perfect. From the moment I arrived, I was welcomed with genuine warmth and hospitality. The front desk team was incredibly professional and helpful, making check-in smooth and effortless. The concierge went above and beyond with thoughtful recommendations and assistance, and the doorman was always friendly and attentive, adding such a nice personal touch each time I entered or left. The breakfast was exceptional—fresh, beautifully presented, and full of delicious local flavors that made every morning a treat. The hotel itself is stunning, comfortable, and perfectly maintained, creating a true home away from home in the heart of Istanbul. I can’t recommend this hotel enough for anyone visiting this magical city. It was an unforgettable stay, and I can’t wait to return!

Great Location for shopping.

This hotel was a complete disappointment. The building is very old, and the entire place smells like old furniture. Nothing in my room worked properly — the AC was blowing hot air, and the phone didn’t even work, so I had to call the hotel from Google Maps on my own phone. They kept transferring me nonstop until finally someone answered. At almost midnight, when I just wanted to sleep, they sent someone with a ladder into my room to “fix” the AC, which was loud and disturbing. After endless calls and no solution, they moved me to another suite, but it was no better. Overall, the hotel is outdated, uncomfortable, and managed very poorly. Horrible experience — stay away!

Housekeeping is a tad bit aggressive in going in while you’re in the room.