スイス ベリン サリペトジョ ソロ (Mercure Solo)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Not really a good experience staying at the hotel. Started with not getting the room based on the reservation. They said that one of the reserved rooms were not available. The hotel did upgrade the room with additional extra bed. But the AC temperature in the room was not cold at all. The engineer came to fix the AC, but it didn't work at all. I called the front desk to ask for moving me to different room. I had to wait more than two hours to get the new room. The new room was great, but the AC was still not cold. It was better, but still not cold. My friend who stayed with me and one of the hotel housekeepers confirmed that the AC temperature was not cold. I have upcoming reservation in Swiss-Bellin in Malang on July 26th. I do hope that I will not getting the same experience.

Almost deafening noise, shaking the walls, in the very early morning (6 am) from a very noisy event the hotel actually allowed to happen it its own parking lot, plus an all night noisy dance party in the neighboring room. It seems impossible that a 3 start hotel would prioritize making noise on megaphones at 6 in the morning, and allowing all night dance parties in guest rooms, to be more important than letting normal guests of the hotel sleep. I really don't understand. In any case, the manager upgraded the room and also helped me get to the airport on time, so I am grateful for the help and consideration, but really the event was a big mistake. Whoever authorized the noisy event probably should not be permitted to manage hotels, as they don't seem to understand the purpose of a hotel is for guests to sleep at night.

Room is spacious but the bathroom is a bit dirty. Hotel is close to train station and accessible to restaurant and convenient store

I can't explain more. Well trained employees made me feel like home. restaurant in 5th floor was very noce and delicious, services were amazing, I remember the name of waitress 'Pipit' she cared me as my little sister did. The room was quite nice and cosy. I will definitely stay any Swiss Bel brand next time again.

Nice and comfortable hotel to spend long weekend with family. although the pool is not too big, but has been paid with comfort and beautiful ambiance.

Reasonably clean, the room is big. After paying the bill, the room service delivery staff did not return the change. Location not very good, far from everything, except the train station.

Excellent. There is a nice depot right next to it called Omah Londo. Lots of different food. And the hotel is connected with mall and food too.

nothing to complain

It was good enough. Worth for price. The interior design was good.

We have traveled and lived in Central Java even solo for years and were very happy with this new hotel. I would consider this as good of a travel up by train as you will find. The purwosari train station is 5 min walk. For new tourists you can access all easily. We will be back.