ザ エレガント ホテル (The Elegant Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very nice for those looking to stay in a more conservative area close to the Abu Eyup Mosque

Clean rooms

Very helpful staff. Excellent location.

Poor

Very clean and nice family hotel.

Be prepared to carry all your luggages by yourself all the way to SECOND floor, use stairs to be precise. Be prepared to feed your breakfast to a cat as cat would climb on the table. I don’t mind cats but sharing my food with cats on a same plate sounds a little unhealthy.

I was severely underwhelmed with my stay at Elegant Hotel. From the moment I got there and noticed the wifi did not work. To the subpar breakfast which should have been advertised as nothing more than a little bit of cheese and pastrami. The bathroom had a very disgusting odour and there was no fan. I told the front desk there was no fan and they said “there is” I asked where and he said he would turn it on. There was no fan. The smell as soon as we got there from the bathroom was horrendous they need to check for mould. The shower was dirty and the shower head worked poorly. The faucet had two modes. Extremely powerful or minimal pressure. On the brightside, the room was tidy. The balcony was nice and the bed was very comfortable. The biggest issue I had with my room (106) was the WiFi. There was no connection and in a very specific part of the room, one bar of connection to the wifi. I had to sit in the lobby with my wife to download shows for us to watch and to just simply use the wifi. I had inquired about the weak wifi with the staff and got a blunt response of “there is wifi in all rooms” and then one of the staff members went upstairs and came back down and said there is wifi. He blamed my phone as the problem but all our devices had the same issue. They advertise a sauna and spa and there was none of that. We had set aside a few hours of our day looking forward to utilizing their facilities advertised but were unfortunately mistaken. Very unfortunate part of my trip:/

The owner of the property and his son Salih was very helpful and very kind. Even though they couldn’t speak fluent English but managed to communicate. Very nice staff members and the guy who helped with luggage.every time you sit in the lobby you get free tea 😊.property is very clean and nicely built , rooms and very spacious.I had double bed room but was very big with a seperate living/dressing area within the room.Eyup sultan turbesi/mosque is hardly 5 mins walk . Excellent in every way I would say.the only trouble we had was getting a taxi as this area always have issues with getting taxi on the Bitaksi app. So we walked towards the main road and got taxi after 5 -10 mins of standing there. Overall experience was excellent, I did not have breakfast so don’t know about the food but will definitely stay here and would recommend to others too.

If you are looking for a comfortable place to stay in a very safe part of Istanbul, I would highly recommend this hotel. There are lots of restaurants all around, and this is a more conservative part of Istanbul, which I found refreshing. Everyone at the hotel was very hospitable. And the price was great. Also, there is a commuter train nearby which get you closer to the main parts of Istanbul.

Very close to Eyup mosque. But staff not familiar with what was included in room and double charged me on things, even after I explained to them.