パーム グラス ホテル (Palm Grass Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

There are no phones in the rooms. Guests are required to WhatsApp msg in with issues. They monitor it poorly, however, which meant frequent trips downstairs. Some of the waitstaff could urgently use some training about how to wait tables.

The room was average at best. Friendly and helpful staff

Staff was so nice and can’t wait to come stay there again the were like a friend to me not customer il see you all again and thank you for make my holidays special Tudur

Friendly staff, nice atmosphere, centrally located for downtown Cebu. Comfortable room….and roof top Resto bar. My favourite place to stay in Cebu

Personnel’s perfect ! Rooms so so and the carpets in different floors smell bad. In general, it’s okay.

Staff was really friendly and helpful. Thank you @

There was no hot water in the shower at any given time of day or night and there is a lot of noise from all around, rooms, bar, etc... the walls seem really thin or not soundproofed at all, i can ear TV from both neigboors and people scream , cannot sleep ! One more thing, they charge a fee if you bring your own lunch, they want you to buy at the hotel or you pay a tax, i know, its crazy, never experienced that anywhere before.

Convinience

I chose this hotel for its location. It is within walking distance of the places where I wanted to visit. There is a bit of wear and tear in the hotel but it is clean, the staff are friendly and helpful. Also I found the food in the restaurant to be great and reasonably priced. I had a very early checkout and the kitchen staff prepared me some food to go as I would miss the breakfast service. I would definitely stay here again if I am in Cebu City.

Aircon is slow cold and window is broken