メッゾ ホテル (Mezzo Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great location, easy to get to everywhere, 30 minutes to airport. Staff were super friendly and helpful. The restaurant is really good. Very clean and nice room. I would stay again.

This is a very nice hotel at a very reasonable price. The room I had was huge, king bed, comfortable sitting area, lounge chair, desk, closet, nice bathroom with both shower and tub. There are some dining options within walking distance and a popular dance club across the street. Not much in the way of shopping though. Staff was courteous but a little slow to respond to problem with card key at room door. My only complaint.

The room was spacious. Had a hard time connecting with their internet but it's okay. But will definitely come back.

Cordial and very helpful staff. Keep up the good work.

Well spacious room

Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.

It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.

Very friendly staff

We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away!

This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.