アロフト by マリオット ニューデリー エアロシティ (Aloft by Marriott New Delhi Aerocity)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

They did not respond to my texts or messages updating on arrival and delay of flight. There was no shuttle to recieve me at the airport. They compensated me by accommodating departing taxi.

breakfast was excellent 👌, worst experience at front desk already complain about this to hotel management, room clean bathroom to small, A/C upto mark

Good airport transfer and check in experience. Room was clean with good amenities.

Excellent! I will stay there again if I need to stay in the area of Aerocity in Delhi.

Nice hotel, helpful staff,good service and breakfast

Clean quiet rooms

Excellent high end hotel. Amazing pool, great bed and near the airport.

Good hotel

Clean and quiet room. Nice bed. Great people and Great services. Tasty food. Worth for money

Things I liked: - location, staff response time, restaurants, spa centre, on the spot help if needed Things I didn’t like: - staff quick confirmation of doing something and then delayed communication. I had a reservation for two days and room cleaning was done late. I personally met the ground staff at reception and told them to clean the room and also book me a hotel cab for the night to go to the airport. Room was not cleaned even confirmed by the hotel staff and when they sent someone; it was just a minimum work they did. I had high expectations. Same thing happened when I checked out at night; the cab was never booked yet the issue was resolved within few minutes but my family panicked because when they said it wasn’t done before. - unnecessary comments from the staff. I was travelling with my family. We had a great time in india during our stay. We had our own luggage and baby necessities during our stay. When we checked in; the staff who moved the luggage in my room; made a comment on my luggage that it’s too much. Same thing happened during checkout; while loading the luggage into the hotel cab; more than three staff members made the same comment that luggage is too much. I paid for my luggage; I have the right to take my baggage with me wherever I want. If the hotel has this type of rude staff, who do more commenting than doing a proper job. I rather make my future reservation somewhere else. FYI, this was my first time experience at ALOFT.