クレオパトラ ホテル ルクソール (Cleopatra Hotel Luxor)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staff is excellent. Thanks 🙂

Good for the price

All the staff was very friendly and welcoming me and specially the owner Nasser he sat down when I first checked in and offered me a cup of tea and explained all of the amenities they had that I could partake in

Basic hotel but excellent customer service. Showerhead broken but fixed immediately. Lovely view from rooftop where you have breakfast. Will arrange takeout if you want dinner so you can enjoy view at night too. Mamood and Waleed very helpful. West side much quieter than East. This hotel is on westside, could do with a paint here and there. No elevator

Clean and decent. Mahmoud was super helpful.

I had a lovely stay and was treated like a princess by Mahmoud every time my meals were served, meals so large it was impossible to eat it all Massive room and great air conditioning and a 10 minute walk to the ferry to the main tourist historic sites . My luggage was damaged and a repair service was used to get me back to Cairo and onwards back to Dunfermline, Scotland

The drive to the hotel took us down a side street as opposed to a main road giving a very bad first impression but on arriving at the hotel we were pleasantly surprised. The reception was airy and authentically Egyptian. Nasser welcomed us and arranged for us to get together on the terrace the next morning so we could go to our room as it was quite late. He also swapped our room for a larger nicer one after the first night. The next morning he gave us plenty of his time to discuss the area, the tours and trips available and make us feel welcome. The free breakfast can be Egyptian (falafel, beans-foul, bread, small salad, juice and tea/coffee) or continental (eggs, small salad, bread, juice and tea/coffee) and sets you up well for the day. You take breakfast on the top terrace which has an awesome view of Hatshepsut’s temple and also the balloons starting there trips over the valley of the kings. All of the staff are extremely helpful and very nice to go with it. Any problems or questions we had were dealt with swiftly and until we were satisfied. The rooms are a bit old and maybe not as clean as your house but you’re paying less than £20 a night and getting a free breakfast. That said, we slept very well, the air conditioning was new and very good, the water heater was new and the bed was comfortable. If you need a taxi to/from Luxor airport, contact them as we had one for £500eg which is very reasonable. He also arranged a guided tour for a really good price.

The hotel staff were exceptionally helpful, accommodating and made our time in Luxor so much better. They helped us arrange transportation, find our way around and allowed us a late checkout when our plans changed. The location is lovely, away from the busy east bank, close to restaurants and the ferry.

helpful staff

The Cleopatra is a basic hotel. Located on the west bank where there is limited transportation. With that negativity. The staff made us feel welcome. Mahmoud is just incredible. He went above and beyond the call of duty to make our stay wonderful. Very great AC and WiFi service. Egyptian breakfast everyday. A 5 minute walk to the Nile. Where restaurants are located and you can hop on a feculla to take you to the east bank.