ヴォルカノ ビュー ホテル & ヴィラズ (Volcano View Hotel Santorini)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Wonderful staff who were friendly and welcoming. They do everything to make you happy. Clean and spacious rooms. Generous breakfast and good selection of lunch and dinner options on the menu. Breathtaking caldera view!

Excellent place and people were extremely helpful

Great breakfast. Friendly staff!

The views at this hotel are absolutely breathtaking and were the highlight of our stay. The rooms were clean, comfortable, and well maintained. Unfortunately, the service did not live up to the expectations of a five-star resort. The staff was consistently slow, and there was very little pool service. Drinks had to be ordered and picked up from a walk-up bar, and guests were expected to return their own glasses afterward. What was most disappointing was the aggressive approach to tipping at checkout. Given the limited level of service throughout our stay, the pressure to leave an additional tip felt inappropriate and left us with a negative final impression. While the scenery and accommodations were excellent, the service experience fell well short of what we expected from a luxury property.

Staff was great, roims are lovely. Amazing showers. Good breakfast. My only complaint is that the website says there are 3 pools but there was only one.

The view is what you are paying for. The property was beautifully maintained! Our room was fine - nothing special. But…THE VIEW! It’s worth it!

Everything is perfect here. The views are amazing! The staff are very friendly and helpful. Beautiful rooms and the buffet breakfast was great

The reception staff at Volcano View Hotel truly made our stay exceptional. Kostas, Maria, and Cristina were incredibly nice, warm, and welcoming — the perfect faces of the hotel as you arrive from the airport. They spent plenty of time with us explaining tours and activities around the island and made us feel genuinely cared for from the very first moment. The hotel itself is, of course, amazing: a dream location with stunning views. But it’s the people who make it a perfect place. We will definitely remember Kostas, Maria, and Cristina whenever we think back on our holiday in Santorini. Thanks so much for making us feel so welcome. Keep smiling and keep being amazing. Kostas, I hope everything goes well with your exams.

Rooms need better AC and cleaning

Hello, I have a complaint: in the pool area, the water was freezing cold and the edge was dirty; the bartender didn't know how to make an Old Fashioned—I have a photo. Also, he cleaned a table with water and disinfectant and swept the runoff right into the pool drain—I’ve never seen anything like it. The air conditioning in the room wasn't working well; it was very humi