ホテル エクスポ フランクフルト シティセンター (Hotel Expo Frankfurt City Centre - Digital Check-In)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Need maintenance of amnesties to a higher standard. Very poor standards now.

The Check-In was not good because they didn't send the code for entrance.

Absolutely awful. No door on the wardrobe just broken off 2 hangers. Last decorated maybe 50 years ago. Only reason I stayed was no cancellation fee. I asked for days about an early check in and they kept on saying possible for 5 euros an hour. I asked to pay three days in advance. No response I asked again early in the morning . I asked again on day at 12 noon and told after 45 minutes not possible. Every person I met in the hotel said how awful it was. Spend another 10 euros and go somewhere nicer

The best thing about this hotel is the location which is 1 block off of the main shopping street in Frankfurt. Otherwise, the room was small and cramped and it isn't well maintained. Despite them claiming that it was remodeled in 2023 it looks old and dingy, the shower doors were broken, the plumbing backed up and the room safe didn't work. There was also a portable A/C unit in the room that didn't work. The pictures on Expedia make it look much better than it actually is. We won't be staying here again.

Clean, functional…I’ll definitely consider it in the future for a no frills stay. Great value!!

Had challenges getting checked in - there is no one at the hotel front desk, it’s completely virtual. Never received the e-mail to virtually check in, tried sending the messages thru the app but they never responded; it took getting Expedia involved to help. First code they provided worked for front door but not my room door. There was a party down the hall and no one there to tell to ask them to quiet down. Would not stay here again.

The picture represents a front desk reception, when in reality there is no desk. We were struggling to get room access because the self check in website was rejecting my passport number. Fortunately an attendant soon showed up and got us access to the room. Things were fine after that. I specifically book hotels and not aparthotels because there is a reception during normal check-in hours.

Both the room and the reception do not match the pictures online, which we did not expect. There is a smell in the room that made me feel sick, should be compensated for the stay. Cleaning could be better. The entrance door to the reception should be locked since it is unattended and the hotel is located in the middle of the city center. I think the price is expensive compared to the hotel standard. Website should be updated with today's standard and not several years old.

Location and room ok, but payment for the City tax a disaester, at the end we paid cash. We havexto register and strip wants to have tax number ülus additional information. I booked with service, but forget it. The remark with the parking center was good, Konrad Adenauer center close to the hotel.

Friendly staff clean room