ホテル エクスポ フランクフルト シティセンター (Hotel Expo Frankfurt City Centre - Digital Check-In)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Clean, functional…I’ll definitely consider it in the future for a no frills stay. Great value!!

Had challenges getting checked in - there is no one at the hotel front desk, it’s completely virtual. Never received the e-mail to virtually check in, tried sending the messages thru the app but they never responded; it took getting Expedia involved to help. First code they provided worked for front door but not my room door. There was a party down the hall and no one there to tell to ask them to quiet down. Would not stay here again.

The picture represents a front desk reception, when in reality there is no desk. We were struggling to get room access because the self check in website was rejecting my passport number. Fortunately an attendant soon showed up and got us access to the room. Things were fine after that. I specifically book hotels and not aparthotels because there is a reception during normal check-in hours.

Both the room and the reception do not match the pictures online, which we did not expect. There is a smell in the room that made me feel sick, should be compensated for the stay. Cleaning could be better. The entrance door to the reception should be locked since it is unattended and the hotel is located in the middle of the city center. I think the price is expensive compared to the hotel standard. Website should be updated with today's standard and not several years old.

Location and room ok, but payment for the City tax a disaester, at the end we paid cash. We havexto register and strip wants to have tax number ülus additional information. I booked with service, but forget it. The remark with the parking center was good, Konrad Adenauer center close to the hotel.

Friendly staff clean room

Very friendly staff and excellent location!

This is possibly the worst hotel experience I have ever had in my life. Please stay far, far away. Front desk was surly and unhelpful. Would not consider an early check-in, and observed that baggage left at the hotel was likely to be stolen. TV was broken. Fan was broken. Incredibly loud street noise going on to 2 am. One towel given for two occupants. All of these issues raised to the front desk staff who claimed helplessness. Gave us the email of the owner, whom I emailed. Nothing changed, over AN EIGHT DAY STAY. I have never experienced such a non-responsive hotel. This is more like a "pension" maybe one step up from a hostel, but the cost borders on a hotel. Do yourself a favor and do not stay here. Pay a little extra to stay in a better place.

Softer beds please

I chose this hotel because it said it had 24-hour airport shuttle available and luggage storage. When I arrived, the front desk clerk was very rude and said their luggage storage was full, no early check in was available, and there was no airport shuttle. I was very disappointed, as this was the main reason I chose this hotel. Luckily, he let me make room and store my bags while I left to wait until check in was available. The actual hotel was fine - good location and inexpensive, so it was nothing fancy, but not horrible either.