クラーベ ド ラーゴ ホテル (Clube do Lago Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I’m baffled how possible this hotel received 4stars the rooms are extremely old, I slept with windows and balcony doors open to air out the room as they felt it smelled just awful accommodations. Dirty walls, no headboards, stains all over the couch bathroom and shower so dated just horrible but clearly they don’t show this in the photos thankfully this was the last leg of my 2 week vacation definitely nothing compared to all my other says.

The hotel was in a great location for short walking distance to nice local restaurants for breakfast, lunch, or dinner but not directly in a busy commercial area. Location is the biggest plus of the hotel, as you can, also, walk to the beach but a long walk with grades. Guest rooms could benefit from some updating. Staff is present on site but limited and not always easily accessible. I was disappointed that when a little late for included breakfast in the rate, that the restaurant staff noted that they would charge for the coffee that we requested just after breakfast ended. Also, there were several minor hiccups with elevator functionality, getting locked out of room and having to go to front desk 3 times to correct it, and bed / mattress discomfort.

No complaints a very pleasant stay

Personnel toujours disponible et souriant. Mention spéciale à Rodrigo à l'accueil.

Been coming here for years and it's my home away from home, staff very welcoming and friendly, place always clean and comfortable, faultless

The lock to my apartment was temperamental so it was perfectly possible for someone to enter without a keycard. I reported this Tuesday morning, was promised it would be fixed that day and had to leave my belongings accessible. It did not get fixed until Weds evening. When I explained I was not comfortable sleeping in an apartment accessible to anyone I was told they could not move me as it was full and that the inside lock would work fine (not that I could test that). I was also told it was ‘unlikely someone would take my belongings while I was out’. The staff were polite but that situation should have been dealt with on the same day.

Excellent stay. Exceptionally large rooms, albeit a little tired. However, super clean and friendly.

Very good, quiet medium size hotel. The staff was nice and helpful. Breakfast good. The pool garden was excellent. The room we stayed in was spacious with a kitchen corner. The room was clean but a little worn out, especially the woodwork. Overall a very comfortable 5 night’s stay.

Las habitaciones muy amplias pero les caería bien una renovación.

It's a great hotel in a good area. The breakfast was fresh and fulfilling. Every morning it was the same, though. The furniture and walls are a little tired. The kitchenette needs more equipment. It's quiet.