SKD スイーツ (SKD SUITES)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The beds were terrible…only one fan worked microwave didn’t work

Wouldn’t stay here again, it’s cheaper than others for a reason. We arrived in our room and found one of the balcony door handles on the coffee table, so the room was not secured. Reception sent someone to fix it and he replaced it with a handle without a lock, so the room still is not secured from the balcony. Room for improvement with cleanliness. Second bedroom doesn’t have its own a/c unit and it doesn’t flow in well from the lounge, so it’s quite warm. Otherwise, the location is good.

I can not say one good thing about this hotel. It was extremely filthy, too many items broken to mention and I was covered in bites the next morning. I urge you to stay somewhere else.

Room was clean and reception was very accommodating.

For the expensive price it wasn’t great. No hand towels or face washers in either bathroom. Door to verandah didn’t lock. Curtains falling off rails. Glass mirrors dirty. Won’t be back in a hurry.

The staff were very polite and helpful. The room was dirty and needed a really good clean. Shower screen was full of soap scum and kitchen bench was sticky. Mattresses were filthy. Pillow cases had yellow stains all over them. No tea towel was provided to dry dishes, no hand towels or face washers. . Balcony door handle was broken and could not be locked.

Apartment ill equipped. Not enough cutlery, plates, drinkware Toilet didnt flush so manager advised us to put portable shower head in toilet to use as flush!!!!!!! Very unhygenic. Booking information said pool was closed, spoke to manager on day 3 and he said it had been open whole time. Lamps broken, fire alarms deactivated and hanging from roof. No response to any emails sent to hotel website. On last day did move us to another apartment with a toilet that worked and refunded our car park fees. Second apartment illequipped and had to ask for cutlery, crockery and glassware to be supplied.

Convenient stay

Room was neat and tidy, but good do with a big spring clean. I called ahead to see if we could arrive early as were going to a show, a lady said no problem.. When we arrive guy said not until 2pm, and we are all booked out.. But ended up upgrading us and getting us in as agreed.

The apartment (96, 2 bedroom) was very run down. Marks and dents on the walls, lots of stains on the carpet, the toilet flush was temperamental and completely stopped working by the last day of my stay. I understand that a lot of serviced apartments in Brisbane are in a similar poor maintenence state due to bad quality of building developments in the last 10 years. But at least the room should have been a bit more clean. There was dust on the bedside table and cigarette butts on the balcony floor when I arrived. The pool, gym and spa were closed for maintenance, which was not mentioned in the Hotel.com ad. I only saw that after making the booking (in fine print). The staff was attentive and kind when I complained about it and provided me with a kichen tea towel when I requested (as that wasn't in the standard cleaning pack).