ビバリー ホテル (Beverly Hotel)

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We requested two keys at booking, but were denied it. Very inconvenient when there are three people. They should have replied to say the will not provide two keys. We would then have had the option of looking elsewhere. There was just one socket to charge phones or the kettle in a room for 3 people. We had to ask for an extension which was dirty and sticky! The kettle wire was frayed, something they need to look into. Also, we could not use the drawers in the bedside tables as they had switches attached to them. When you open the drawer you end up stretching the wires attached to the switches. In one of the drawer the wires had come off the switches and the live ends were waiting for an unsuspecting hand. The TV did not work, neither did the locker. But we didn't bother getting them sorted. The front desk staff were friendly and helpful (apart from the key issue) as was the person who cleaned the room and the staff in the dining area.

Not bad

The room was clean and tidy the staff were friendly. The wIfi never works there. Everyone was complaining.

Room was fine & the staff too was courteous

Great staff and service..they accomodated all our requests and were very professional. I only wish the a/c was little better .the location was not that great to take a walk around or not close to much attractions .but overall the staff and service was great

Good place to stay with Family

Loud during the night throughout the early morninf at times

Had complications about billing. Eventually they understood I had already paid. They advertise rooms with two king beds. Such rooms do not exist. I ordered king bed well in advance since I am recovering from surgery and that would work best. I ultimately got it after significant effort.

The location did not have information about my reservations. Nor do they have the type rooms indicated. We bargained and made adjustments (they were friendly and understanding) and so we worked out a stay here.

Great food and helpful staff