星野リゾート　界 長門 (Hoshino Resorts KAI Nagato)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This was our first experience staying at a Hoshino Resorts property, and we arrived with high expectations. Our experience fully lived up to them. Many staff members spoke a good level of English, which added warmth and enjoyment to our stay. The front desk was also especially helpful with arranging bookings during the Japanese national holidays, Golden Week. We look forward to trying other Hoshino Resorts properties in the future.

食物滿意

I loved the area around the resort

Hotel is very nice and service was top notch. Would love to be back in the future.

Superb hotel

I loved my experience staying at KAI. The Osen was lovely; there was also cold sake, green tea, ice cream, hot tea, and many other beverages for guests to enjoy after using the Osen. The library was quiet to do some work, with snacks and drinks also available. The breakfast and dinner were good. Overall, my stay was terrific. The staff was courteous and attentive.

Amazing retreat time at Hoshino KAI Nagato. There are programs / activities provided that are light and with small memento takeaway. The dinner and breakfast experiences were phenomenon. Staff are very friendly and capable answering anything. The onsen on-site is healing and the space is very relaxing and clean. A real retreat where mind and body and truly relax.

This my 3rd time staying at Hoshino chain of hotel. It has never fail to surprise me. This stay was wonderful and the staff was very thoughtful. This stay unlocked a different experience. Looking forward to more stay at Hoshino hotels.

The hotel is 15 min walk from the "train station" where the train does not run now (there is a bus instead), or 5 min walk on a steep slope or stairs from a bus stop (this is also an only parking lot), which was hard for my old parents. The hotel staff are trained to be very kind for routines, but when we came back to pick up something we forgot, the staff made an obvious frown and even denied at the beginning ... I had to ask again before she finally went to check and brought us what we left behind. Food was OK relative to the similar level of hotels.

This is an amazing place. Absolutely outstanding!!!