レジデンツァ ヨョハンナ I (Residenza Johanna I)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Fantastic stay in an unbeatable location!

Loud! Very very loud. The air conditioning was not operational. We were forced with a choice of sleeping in a very hot room, or trying to sleep through the sound of the streets. Constant motorcycle revving and very loud pedestrians. Eventually at 11pm we chose to shut the windows. It was an extremely disappointing stay. The staff was friendly and very helpful. And the room was full of character. My partner did not like the sheets. She said they were scratchy. I didn’t notice that, and I thought the bed was comfortable. The toilet had a leak though and was seeping water on the tile. Also, the room is adjacent to a children’s school. So my afternoon nap was very loud as well. I’m trying to be fair and offer good points, but I was very unhappy with loudness and hot room.

Excellent breakfast. The Joanna residence is a lovely old building set back from the street in a quiet neighborhood, but noise from other rooms is quite loud. It was not full when we were there so I can’t imagine how noisy it would be during high season.

Very ideally located with excellent sized rooms and plenty of space/privacy. Breakfast is exactly what you need before a long day of walking/touristing. However, the biggest strength is the staff. Whilst friendly and approachable during check-in. They showed their kindness and generosity when my wife became ill during our stay. They assisted me with finding a doctor, finding a pharmacy, taking care of our food requirements and our on-ward transportation. As well as moving things around so we could stay an extra day and not have to worry about moving my wife. I rarely write reviews, but when people show the kindness and support that the staff of this hotel did to my wife and I, I cannot help but recommend them to the highest degree.

Gisele was exceptionally helpful

My only thing I would say is no where on the check in instructions does it say to check in across the street. Loved the breakfast. Fast cab service to hotel. Nice people at desk and the lady setting up breakfast was very pleasant.

Room was clean, but the bed was HORRIBLE. Mattress should have been replaced years ago. Loved the location - convenient to attractions and restaurants. Next door to a preschool, so noisy on weekdays.

Great hotel, we had a nice stay. Only advice is that the check-in instructions are a little unique (you must go to the hotel across the street from Residenza Johanna I to complete your check in), and could be made more clear to customers. However, the actual process of check in could not be easier - once you find out where to do so. Great authentic Tuscan property that transports you to a different era, and offers all that one could want from Firenze, including a beautiful park being only moments away.

Confusing check in as you actually have to check in at the hotel across the street. I didn't see this mentioned anywhere during the booking process. Windows had no screens and loose shutters, we got eaten alive by mosquitos. At least I hope it was mosquitos. Otherwise, it was a pretty nice place.

The rooms don’t quite match the photos - rooms look much older than the photos make them to be. Tiny bathrooms. Great location & excellent and helpful staff