ピエドラ デ アグア ホテル ブティック メリダ (Piedra De Agua Hotel Boutique Mérida)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Enjoyed the pool a lot with a bar next to it. Free breakfast option was good too!

Great location, the staff is super friendly and helpful!!

Overall great stay. The staff was friendly and helpful. The property was beautiful and clean. The location was exceptional.

The main strength of Piedra de Agua is its staff. Yes-the building is lovely, classic, a great blend of old and new and the amenities were great from the soaps to the linens to the towels. But the best part of the stay was the attitude of and the treatment by the incredible staff. Daniel made us feel like family and seems to have trained the staff very well. Melanie, Jessica?, Hansen, and Oliver in Maintenance were friendly, engaging and super helpful. We look forward to our next visit to Merida and our next stay at Piedra de Agua. Thank you so much for a wonderful stay

Such a beautiful hotel, just steps from the town center. The staff was so kind and helpful. I would absolutely stay there again.

I was incredibly disappointed with the Melida Hotel. I booked this hotel through your site and was incredibly disappointed. All the advertising was exaggerated.

Great service but the room and facilities were definitely lacking compared to the images.

El personal muy amable pero en la habitación no había agua caliente y en clima no funcionaba bien

Update and clean. Hotel is sold as luxury but only has the facade of luxury.

Cuentan con valet parking pero no se menciona que el estacionamiento está a dos cuadras la puerta de nuestro cuarto aunque se podía cerrar con seguro se podía abrir sin la llave con todo y el seguro puesto nos comentaron que eso solo lo podrían arreglar hasta mañana el día que nos íbamos