キャンドルウッド スイーツ ヒューストン メディカル センター IHG ホテル (Candlewood Suites Houston Medical Center by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Firstly, shout out to Edwin who checked us in, was very helpful in answering our questions and offering additional info. He was very pleasant. Bad news is that this place has a huge cockroach problem. They have bait traps in the corridors and the hallways smell of bug spray. Unfortunately it is not helping. We had cockroaches in the bathroom, kitchen and bedroom. From babies to 2” in size. They were also in the stairwell. The front desk admitted to the problem and offered another room but no guarantee it would be cockroach free. I hope I haven’t brought any home in my luggage. Gross!

Poor clean room service. So bad customer service. The room has a terrible odors

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The staff was amazing! Room was clean but it had a real musty smell. You could tell it was an older room but the price was very good.

The staff is great, the room was clean.The gym needs new cables for the machines and the pool isn’t inviting. The shuttle service is very helpful!

Its old but room was clean and it was ok for one night stay.

yes

Nice hotel, great amenities

My TV remote would not turn the volume down on the TV and I told the front desk lady on day 1 of my 6 night stay and they never came to look into it.

Air could have been cooler to cool the bedroom and living area.