ナポリ セントラーレ (Napoli Centrale)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The pictures shown is NOT the hotel! It was in a very bad part of town near drug addicts and mountains of trash. When we FINALLY found the place, there was no way we would stay in such a place. PLEASE REMOVE FROM YOUR WEBSITE!

It is a small hotel well located, the staff is friendly and very helpfull.

Location was great! Nice place to stay but if you have a noisy neighbor you can hear everything through the walls. Made it very hard for me to sleep.

Property was nice, but we did have to switch rooms half way through our stay. Good amenities but was in the ghetto. Great location as long as you aren’t a stuck up American.

Elevator was out of services, it was the only disadvantage.

Very good place, nice and spacious room. Friendly staff. Good breakfast.

3 min walk from the train station. Good price. Friendly staff. Decent free breakfast. Good coffee. The elevator cost €0.10 both ways. The area is a bit sketch at night. Clean rooms.

I'm glad I read all of the other reviews just before I got here! Don't expect the hotel reception staff to speak any English, and be prepared to move to a different "hotel". This seems to be a large building of multiples hotel-style rooms which is shared between a number of hotels. When I arrived, the entrance was not obvious as you need a passcode to get into the building (luckily another guest let me in). My fully-booked-and-paid-for reservation was nowhere to be found until the gentleman on the front desk decided to check with the other hotel across the courtyard. I then had to take all of my luggage down a few flights of stairs and back up another two on the other side of the building. Again, almost no English spoken here, a difficult check in process. On Despite this, room was clean and comfortable, as was the bathroom. Housekeeping service was good and room facilities like air con were also fine. The neighbourhood isn't spectacular, but then not much in Napoli is. This was at least walkable to the train station which is what I needed. I'm not usually a loud, arrogant traveller expecting English everywhere throughout Europe, but considering the confusion around the check-in procedure of this "hotel" it would be appreciated if there could be more of an effort made.

Main issue is the you have to walk many stairs to get to the room and lift you're luggage. It's not the easiest place to find either. However, the staff and nice and helpful and the breakfast is plentiful. Good location close to the train station and shops.

Great location. Good hotel. Cheap. Highly recommend.