ウブド ラヤ ヴィラ (Ubud Raya Villa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Dirty toilets in the Villa

Everything was so wonderful

Aw

The bathrooms were pretty gross. Long way from town.

Unfortunately, I wasn't able to get a good night's sleep, as the sounds of roosters in the morning and the smell of burning leaves kept me awake. The staff are nice and friendly. The location is quite good, and the overall facilities are satisfactory, with additional amenities available if you utilize both sides of the resort.

Staff were very hospitable but the state of the villas were a real let down. They have not been maintained for quite some time and is not reflective of a 4* resort. Everything is creaking in the rooms with one of them having an insect infestation from the roof, making the room unusable.

When booked they offer so many complementary stuff like airport shuttle, breakfast in the pool, Balinese photo shot, welcome massage but didn’t get any single service and when asked they said you can get only if you give 5 star rating which I declined to give misguided review for free stuff. Review should be our choice not forced anyways while taking shower water stopped, giant ants everywhere. Food was just mid overall not a good experience. Keep in mind there is noting nearby to walk and eat except in room service and menu has all Indian dishes.

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Good stay

The resort is set in a nature-friendly environment, which gives it a peaceful, rustic charm. However, the overall experience was let down by poor maintenance. The room and surrounding areas had a noticeable musty, fungal smell, and there were insects all over the place, which made the stay uncomfortable. Additionally, the artificial cricket sounds played through speakers were not only unnecessary but quite annoying, especially during quiet hours. With better upkeep and a more natural soundscape, this place has the potential to offer a much more pleasant stay.