ポロ フローテル コルカタ (Polo Floatel Kolkata)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Slippers not made available. Telephone not working.

Front desk Ms.Sanjana was really great service. Overall friendly staff

Everything was perfect except the washroom which could have been cleaner.

Excellent was upgraded

Staff are courteous the views are amazing. The food is gourmet. The breakfast is delightful. I really enjoyed it.

An excellent place to stay right on the river with views of river traffic and bridges. Excellent restaurant service and bar inside and outside with full menu that will also work for more Western tastes. Within a mile of major Indian rail system. One of few or possibly only floating hotel.

The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades.

This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.

Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.

It’s situated on river Ganges, so location is unique.