ホテル アルシオーネ (Hotel Alcyone)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The only thing we found was the front desk staff are only there until 5/5:30. I believe they are accessible but not there to get information. Not a big deal as we were only there 1 night so the room was perfect for our needs.

Very clean. Very helpful staff. The breakfast was very expansive

The location was perfect. Breakfast was really good with a nice variety of food. The AC in the room wasn’t that great, but it was in the 60s, so we didn’t really need it. The staff was very helpful, and even carried our luggage up the stairs. There’s no elevator, so if you can’t do stairs this hotel isn’t for you.

After 5 pm there is not reception and it’s very stressfull to get there and entry because you need a code so yo would have to wait they sent the code, it doesn’t have elevator, its so expensive for the Quality of the service, and breakfast so normal

Recently stay here. It’s great location near everything by the San Marcos castle. The room was clean and the staff was very professional. The properly is out date it but I think that’s just Venice style

When arrived to room bathroom was not clean...

Great location, but disappointing breakfast service The hotel’s location is excellent and perfect for exploring the city. The room, as is common in Venice, is old-fashioned but well maintained and clean. Overall, the cleanliness was good. Please note there is no elevator and you need to climb three flights of stairs. This was not a problem for us as we are in good physical condition, but it may not be suitable for everyone. Breakfast had a great variety and everything was very tasty. Unfortunately, the attitude of the lady in charge of breakfast was very disappointing. Breakfast starts at 7:00 a.m., and although we normally don’t go that early, we had a flight and needed to. When we politely asked if we could have breakfast because of our flight, she responded with a bad attitude. When we asked for coffee, she placed the plate and spoon down very roughly, almost slamming them on the table, and gave us unfriendly looks. Her behavior made us feel uncomfortable and unwelcome. It’s a shame, because the hotel has many positive aspects, but this experience negatively affected our stay.

Not my favorite!

When we arrived we were greeted by the desk clerk Kate who was very welcoming, informative and efficient. First impression- When we saw our room, we were disappointed that our room and bathroom were so tiny; there was a musty odour and the shower stall had quite a bit of mould. However, the bedding and towels were clean and the bathroom was clean. The bed was very comfortable and it was so quiet. A fabulous breakfast is included complete with freshly baked pastries. The location is really convenient. This is a great place to stay!

Older rooms/building Can't beat location!