パレス ホテル ヘーヴィーズ (Palace Hotel Heviz)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Lost in Translation! Won't stay here again. A/C did not work Towel warmer did not heat up Safe could not be closed Dinner and breakfast were outstanding though. Parking was a nightmare - after unloading bags we waited in the lobby for someone to show us where to park. A man came and directed several guests to our cars. He got in the front car seat next to my husband who was the driver. He assigned a random woman from the group to get in our back seat - why? We still don't know. When I entered the car to sit behind my husband he ordered me out of the car telling me only 3 people could come. We speak a little Hungarian - he spoke a little English so we communicated - sort of. We tried to explain that we were not parking our car and leaving it, but were planning on continue driving into the city after learning where the parking was. He still insisted that I exit the vehicle - so I had to wait at the hotel. It took a long time for my husband to return from the parking lot that was only 200 meters away. My husband told me that the man yelled at him when he did not understand his driving directions including his English order to turn at the "zebra" (said with a heavy, unrecognizable accent). We looked it up later and discovered that is the term used in England for a black and white crosswalk - we are from America! He made my husband park the car, exit the vehicle and then got angry when my husband returned to the car to drive it out of the lot to pick me up.

We love this hotel and have been here many times. It is not the most modern hotel, but the location, breakfast and dinner buffet, the rooms and the indoor pool are great!

Great property central to the lake . Food choices were great for breakfast and dinner . Would definitely stay here again .

I felt like we were in a Wes Anderson movie: 70s chic! Fantastic wellness centre, spent many hours in the spa and pool. Dinner - canteen style - wasn't great but thats a reflection on the whole area, great food was hard to find.

Great abd clean

We had a great stay at this hotel. We especially loved that the room was large and compy and location is great. The swimming pool in hotel was awesome, quiet and not to crowded. Breakfast and dinner was good and service was excellent!

The Palace Hotel Herviz is a good solid nice place to stay. The rooms are spacious and clean. I love the glass elevators. The staff were friendly and efficient. Only downside for me is they charge a delivery charge for room service which I wouldn't expect from a 4 star hotel...so I ordered food delivered from Wolt

Lovely hotel. Friendly staff. Great facilities and amazing food

Really great stay excellent buffet supper & breakfast had a massage pedicure & eyebrow shape all of which were first class.Appreciated fridge & kettle in our room

Well located in the central shopping area and a beautiful 10minute walk through the shops and treelined pathway to the lake.