グランド メガ リゾート & スパ バリ (Grand Mega Resort & Spa Bali)

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Everything great but breakfast was boring

The staff were great

This was a pretty nice place. Comfortable room and nice staff. They also provide laundry services. Cold ac but not good water heater.

They tried saying my travel agent cancelled my pre paid reservation. My agent tried calling for two hours and refused to answer the phone. They finally gave me a small room even though I paid for the largest room. There food was cold. Eggs were the only breakfast food. The TV didnt work. The frig didnt work. The slider didnt shut properly which allowed bugs inside. Deeply disapointed. The whole country is so dirty. Averge day in traffic was 5-6 hours. This hotel has rats in the trees.

Do NOT BOOK!!! This hotel has bed bugs and ginormous RATS!! we were sitting in the dinning area waiting for them to give us a new room due to the amount of mold that was in our current room. While waiting in the downstairs dining area 2 Big RATS came from under the furniture. We ran out and immediately checked out. Do not book this hotel. Another guest that was there told us she had saw a RAT by the pool and they did nothing.

So disappointing Really waant happy. That much i lwft the same day i checked in. Never again. Decieved by the photos

Loved the purple 💜

I guess what you pay for is what you get. The property photos on expedia are stunning but are probably years old. The hotel is in disrepair. The floor boards are cracked in some places. The curtains have mold. The room floor plan is a bit funny. The AC works well.. did take a while to cool us when we first got there but the cleaning staff always left it on for us so when we got back for the 2nd night the room was already cold. You need that in the Bali heat. There are lots of bus tours that stay there overnight so first thing in the morning is a scramble for breakfast! Chaos all around... not a whole lot of selection either The pool and the surrounding area were dirty so we avoided it... The spa was not operational even though the name has the word "Spa" in it. Overall its an average hotel and good if you are going to be away all day and only back for a good sleep at night... don't expect to use a lot of the resort facilities.. you'll be disappointed

Really enjoyed staying here. Staff were lovely very helpful and always with a smile. Pool was clean and perfect temperature. Breakfast was delicious huge selection. Will definitely stay here again

The property is nothing like they share online, the rooms are broken down, the room floor falling apart, room full with mosquitoes, could not sleep properly with mosquitoes noise, toilets not flushing properly, manage do not check any room before welcoming any guests ,if you accidentally brake something in the room they want charge arm and leg, the staff following at the lobby to remind you to pay for the items, when you still staying at the hotel, overall Zero customer services, I do nor recommend anyone to stay at this hotel, unless you just going for the pool and the Gym.