ヘインサ コン ドテル (Haeinsa Condotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

It’s okay

Great.

Based in your information there is an available 1 extra bed but the hotel informed us that the extra bed is not included. Please update your information

The staff was great but the first room i was in had a rat problem then the second room the moved me into had roaches and a bad smell but the third room was ok. I didn't like the fact that for wifi you had to use a slip voucher and it was for one device, all day then the next day you have to put in a new one.

Your staff are very accomodating however make sure when you accept guests to stay on a sunday your restaurant is open to cater meals --- caused so much hassle to go out and buy food outside. TV is not what was posted on hotels.com too small for a deluxe family room. No mobile signal for globe subscribers. No room phone to make a call directly to the reception desk and we have to go up and down just to make a request. You know that we were checking in for 4 pax that night and yet two towels were only provided and that made me go down the stairs again just to request for two more towels. Show quoted text

The receptionist forgot to mention our wifi password which costs me couple of bucks as I had to use my phone to contact since our room was on 4th floor and there was no elevator. During the stay, I found the room spacious however it seems the things inside the room were left untouched since way back. Also we found a dead cockroach under the sofa.

Graet value for your money

We enjoyed our whole stay.

The place was nice, except for 1 big problem...Lots of cockroaches lurking around, inside the room and in the vicinity until within a few blocks from the condotel. Within my 6days/5nights of stay I had more than 15 cockroaches- 1 big variant, and the rest small but equally annoying ones.

Nice place pero wala masyado service