ソル プエルト デ ラ クルス テネリフェ (Sol Puerto De La Cruz Tenerife)

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Clea

Very well kept hotel a bit rough around the edges but kept well

There is very little parking on site . As the police department takes most of the spots. You should make a 2 or 3 story parking area in the triangle area of your property since it only grows weeds. First night ended when street construction began at 8 am under my balcony which we weren’t notified prior. Continental Breakfast was large but most guests were stuck looking to make sure the food was cooked enough to eat. The hotel Building was clean . my room was clean. We left early due to weather

I did not use the bar on this occasion but I will be on my next visit on the 2nd of April

The hotel needs updating desperately. More than a coat of paint can provide. The curtains have holes. The shower head is as old as the building. The furniture is broken and mismatched. The location is great and the town is wonderful. Phones in room also don’t work. Alley that one needs to walk through to get to entrance smells horribly of pee. Parking on the street is free but can be very tricky to find

Beautiful hotel, staff very friendly. Cleaning lady very helpful and pleasant too. Good location but parking can be a problem. Tiles in the bathroom need repairing. Overall very satisfied

The room was sea view but opposite Soccer school. We were woken up every morning from 7.30 by children playing football, blowing horns and banging drums. This went on all day until about 7.30 to 8pm. No siesta. Check in was fine as we arrived late. The staff member was very helpful. The rest of the staff at this hotel were not friendly at all. Breakfast was fine but if you didn't arrive early for dinner there was no hot food left. Whether it was replaced after we walked out disgusted I didn't hang about to find out. The rooms were very clean, beds were lovely and comfortable but the room was very tired. Chunks of rendering missing out of the walls. A very low standard 4 star hotel for Melia. I have stayed in many and this was not up to their normal standard. It's a very good job I have another week left in Tenerife South as I would not be rested or relaxed after my 1st 4 days in this hotel.

I truly enjoyed my stay at

Cleanliness and friendly attitude of the staff.

My recommendation would be to avoid this hotel. We paid for 5 nights and stayed 1. Where do I start; dated, took 5 minutes for shower to heat up, no heated pool, soviet style architecture, breakfast inedible. Claims to be 4*, would be 2* at most in UK.