ルネッサンス三亜海棠灣リゾート (三亞萬麗渡假酒店) (Renaissance Sanya Haitang Bay Resort)

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Needs maintenance in some areas

The room and the food were both good but the biggest is just that about no one speaks English there (I met just one who did. Of all the people, all were Asian except me. The hotel is huge and difficult to navigate Posting more directional signals would be a big benefit.

Hotel is dated and needs a refurbishment. The addition of a heat pool would allow for winter swimming like at other hotels in Sanya. Restaurants were limited in selection and tired. Location seemed away from the any other decent off-site dining so overall not a great location if you are looking for a winter retreat.

We enjoyed our stay. The beds were comfortable and the facilities were clean. The pool area was fantastic. Several different swimming areas with many different activities. Food and drink service at the pool and room service took 30-40 minutes. On our first day, lunch took over an hour to receive our food. We had to remind them of our drink order and that was received about 40 minutes after it was first ordered. Swimming is not allowed in the ocean. Overall, the staff was helpful and friendly but I was disappointed in the service times. Although, this is very typical of China.

We were looking for a resort away from the hustle and bustle and this was it! Great service, great food, everyone was super friendly. The rooms were a little musty would be my only complaint. A big shoutout to our restaurant server, Devin! He took such great care of our dining and beverage needs from start to finish! I would defintely go back. Note that you cannot swim in the ocean here because of the currents but it’s a beautiful private beach to walk along and stick your toes in.

It’s a awesome! Breathtaking ocean view, unbeatable beach, nice and quite. Will definitely come back again!

The hotel was well maintained. Great service! Beautiful and quiet beach. We enjoyed the pool side restaurant for lunch, full of sunshine and gorgeous view. The tennis court left us with happy memory. We got updated to the ocean view room. Every morning woke up with amazing sunrise view.

We had a wonderful time during our stay here. My girlfriends birthday was at the same time as our stay and the hotel kindly upgraded us. Additionally they provided a romantic dinner on the beach for two for a very good price and I would recommend it to any couple. This was a wonderful hotel and experience

A Great location and very good value for the price.

The hotel was huge with beautiful grounds to wander through. I loved the location right on the long sandy beach. Staff were all lovely, although if you're English, communication is challenging with most of them. The thing that surprised me was the lack of restaurants & how small they were for such a large hotel, but having said that I ate at the Star Fish each evening & it was never that busy. I don't know where everyone else was! The food was very good, except a lunch time salad which took 45mins & was basically a pile of leaves, not as described in the menu. So I cancelled my order & had an icecream instead! The very friendly manager didn't charge me for a cocktail that afternoon to make up for the salad fiasco!