ブルーグリーン バケーションズ エイラン ホテル アンド スパ アセンド リゾート コレクション (Hilton Vacation Club Eilan Resort & Spa San Antonio)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We absolutely loved our stay here. Great staff, great food, and the convenience of being near shopping and Fiesta Texas. A++

The stay was Great

Staff was amazing. Room was beautiful. We had view of the pool, Unfortunately we were not able to use the out door pool due to the weather conditions that day. We did take advantage of the indoor pool, and enjoyed it very much.

While our room was clean and the cleaning staff kept up the foyer and swimming area cleanly. The front desk could have been more helpful. I called with a minor issue with our room and the young man that answered the phone was not very helpful. I wasn’t sure if our conversation was over until I realized he hung up. I understand he may have had a long work day, but my family and I also had a long travel day. It would have been nice if he at least pretended to care about my issue.

Everything was spectacular!!! Love the outdoor pool 💕

Perfect

Nice out door pool and restaurant options within walking distance

As soon as I got there I was not treated by valet, then got charged twice for a room I had already paid for, room service in the morning was also banging on doors around 8 am cleaning rooms and I couldn’t even get proper rest, honestly disappointed

My overall experience was amazing

It wasn’t so great in the beginning they gave me a terrible room with torn drapes . But they changed my room right away to a great room so I ended up starting and extra 5 days because of it wonderful property.