ホテル O シャリマール (Hotel O Shalimar)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

When I reached there they told me, here is no empty room. I told them i have confirm booking. I already paid online. But they didn't give me any room. In response i went to other hotel, and they also didn't return my money

Great welcoming guest to the hotel and friendly

This place is the location of motor racing at night. You can't even sleep as hundreds of motorcycles ramming and racing at night. It was alternated between motor racing and police sirens. Worst Experience Ever

Staff was not helpful. I am very annoying and disappointed. No next time .

The owner was nice, but the hotel was not very good. It wasn't very sound proof, there's a mosque right next door that has a loud speaker that sometimes plays at 6am. There's cars racing the streets at night, and many of the guests(and even some of the staff) are noisy and play videos on their cell phones late into the night or make loud calls. There was a guest who was watching videos on very high volume right close to my room until 4am for a few nights. I even reported him to one of the staff(who was asleep) and he didn't do anything. Also, I was given a room with a semi-broken toilet and broken hot water heater, so cold showers, they told me they would give me a room the next day. I kept asking and they said "tomorrow" every time. It was probably my 5th day that i was finally able to switch rooms after i asked the owner. The owner was nice, he even let me keep the adapter they let me use, so i feel bad for giving a bad review. But i've been to many hotels in south east Asia in the past 4 years, and this one was the worst, by far. They should sound-proof the rooms, the shuttersare not fully closeable, and the one had a hole in it(i think it would've been noisy even without this hole lol) The surrounding area was very nice, however, and it's right next to a monorail station and 2 big malls are a short distance away.

Felt very unsafe, the chain lock on the door was missing. The room had not been cleaned. There was no running water. There was a lot of damp on the walls making it hard to breathe.

Dirty hotel with rude and abusive staff. Given neutral review for most elements as I never actually stayed at this property. A horrendous experience when I went to check in, the staff member said he didn’t have my booking. He refused to give me a refund, but also refused to give me a room. I definitely had a booking and there were definitely 7 other rooms available. Expedia jumped in and tried to contact the property, and then he yelled abuse at me for giving them the hotels phone number. The only time I’ve ever felt really unsafe. Do not stay here.

The best

Room 08...bathroom door broken

Had booking, reception denied any knowledge or relationship with Expedia. Given room, the worst, after showing booking receipt.