カジュアル ビルバオ グレア (Casual Bilbao Gurea)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

All about location

Great location. Superior room allocated exceeded expectations. Great cathedral view. Would recommend and we will stay again.

Staff are excellent,have a lift to all floors,reception are there till midnight and easy code to enter building,great location in the old town everything around,good transport to anywhere in Bilbao.our favourite hotel

Bathroom was tired and dated and had a small step up, perfect for stubbing your toe

Excellent location in Bilbao old towns , located around the corner from pintxo bars and restaurants. Can be tricky to get to from airport due to hotel's location a short walk from roads. Interior rooms are very quiet but with little air flow . No air con A/C but there's a fan in the room . Communal kitchen has a refrigerator. Location is about 25 minute scenic and peaceful walk along the river to the Guggenheim

This is probably the worst hotel I've ever stayed. Check in was delayed for over 1h30m, just because the room was not cleaned as it should've to allow check-in at 2pm. So lack of lroper planning here. The room itself was isolated from the noise outside but you could hear everything inside, no sound proof whatsoever. Every single floorboard in the floor was loose and the screaky noise was too much. To go to the bathroom (which was properly cleaned every day) there is a high step as somehow the floor was raised, making it an accident in waiting. At check out we asked if we could leave our backpacks and the receptionist told us to use the paid lockers. This is outrageous as never been asked this in any other hotel in the world.! And the minimum they could've done after such a late check in. And by the way not mentioned in any hotel description but this hotel is on the 3rd floor of a building, though it does have a modern lift.

Great hotel has a lift😊great staff great cleaners great location in the old town

Excellent location. Perfect for visiting the old town.

Excelente ubicación

Great location, although a little difficult to locate first time as it is on the third floor of an office block ! Rooms adequate with no frills not even a kettle ! But great spot for getting around Bilboa. Located in the Old Town. Close to Metro and Tram stops.