ホテル ベル 3 (Hotel Bel 3)

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We had an interesting experience with Hotel Bell 3. Arrived at the airport around 10am, and were supposed to be picked up by the hotel's driver. Well, it took us 1hr and 10-15 minutes to clear passport control, and once we got our luggage and went outside, driver was no where around. We called the hotel and they told us that the driver "waited an hour and left". However, he demanded that we pay him just the same. We took an Uber (taxi) to the hotel, which was $98 (quoted $68). We, of course declined to pay the hotel driver, which made things even worse. He flatly refused to drive us anywhere. Hotel was literally far away from everything, There were no stores, bus stops, or other restaurants around. We had to take the Uber where ever we went, which was super expensive. Trip to the town was $60-70, and to the beach $80-90, one way. Somewhere in the middle of our stay, we patched things up with everyone, and then took a hotel transport to the town and a beach. Other than that fiasco, we liked the staff, reception personnel, waiters, housekeepers, everyone was super nice and accommodating. However, if we were to plan another trip to Palermo, I'd choose accommodation closer to the city or a beach.

Very nice staff, nice pools and an amazing view of Palermo!

Absolutely fantastic hotel with incredible views. We have stayed here before and will stay here again - a perfect base of serenity above the wonderful madness of Palermo!

My favorite components were the free breakfast and the easy transportation to Mercado Del Capo in Palermo. Also, the staff were so kind and helpful!

The property was clean and modern, the breakfast was varied and filling and there was good ventilation in the room. But most importantly, the staff was really friendly, helpful and accommodating. From the cleaning staff, to the front desk everyone was lovely which made my stay really pleasant.

Great location and beautiful views great staff and absolute nice breakfast

Hotel was lovely the staff were very helpful and house keeping did a great job looking after our room. We also struggled with the air conditioning which will be a problem in the height is summer also pool wasn’t open The down side was the location it proved very costly to get taxis. There was a shuttle that was brilliant but left the city at 5.30 pm so if you were out later the taxi was 40+€

So friendly and beautiful stay and service.

A truly underrated hotel! The staff, accommodations, food and service were amazing! The views of Palermo from our balcony were great and being outside the city centre away from the hustle and bustle was refreshing. If you have a car it is definitely easier to come and go (driving is not for the faint of heart though, so be warned) being that it is up the mountain, but they provide a shuttle service both to and from the city centre and airport for a reasonable price.

NOT AIRPORT HOTEL miles from anywhere Should not advertise airport shuttle it is misleading Wanted to charge 2€ to have a glass in the room Restaurant good