ホテルルートイン Grand 東京東陽町 (Hotel Route-Inn Grand Tokyo Toyocho)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Almost perfect

Far from center, small room, no cleaning of room, very few English words from staff

Stayed this hotel before Covid19, they improved eco-friendly operations without scaring services. The public both is a difference with western style hotels, and a good reason to stay this hotel chain.

They miss charged and required me to pay the balance by wire-transfer and also required me to pay bank charge,too. The didn’t accept credit card payment on the phone. I understand I need to pay the balance but This is their fault and why customer have to pay the bank charge. They too much enforce their rule.

A really nice room in a great hotel. The mattress was VERY firm though and took a night to get used to, also had to ask for another pillow. Other than that it was a very lovely room in a well located hotel

Everything was great! Location, price, breakfast. Will use it again for sure.

Good hotel with onsen in quiet neighbourhood. Has a few late night eateries in the area. Only bad point is that there is only one subway, the Tozai line which can be crowded at certain timings

Quick overnight trip during travels. This hotel was very accommodating to hold our luggage while we were 2 hours early from check in time. 30 min walk to nearby mall was great time spent, enjoyed the open suburb neighborhood. Hotel offers a lot of accommodations that we wished we had more time to use them. Will note that their bed is very firm and their pillows are very flat (not sure if there was an option to get different pillows without paying extra). Room was the most spacious from the other hotels I visited during my stay in Japan.

The hotel is close to a metro station where the train directly connects to near Tokyo station.

everything good!! Especially public bath is great! Also public transportation is very convenient!