グランドツアーローマスイーツ - リバティコレクション (Grand Tour Rome Suites - Liberty Collection)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room is just

Our stay at the property started out very bad. We had a delay on our flight by a whole day and upon arrival at the property we had to wait for check in time which we should have been checked in a day before as we contacted the hotel management and notofied we would be late by 1 day because of our delay. They rented out our rooms and upon our arrival they made us wait to check-in until 2:00 pm even though the room was already ours from the prior night because rooms had to be cleaned. We were told check out time was 12pm on the expedia website and management made us checkout at 10:30. Expedia said it was a bed and breakfast and no breakfast was available. Very bad experience

Great service, professional staff , air conditioning, restaurants and shops around the corner.

Location is great. Walk to everything. Room was clean and cleaning staff came by each day to check on us

The description about the facility is totally wrong. The photos and presentation is like his place is a 5 STAR hotel! The fact of the matter is this is a dungeon. One small bedroom with minimal basic amenities. All the photos are edited and AI generated. There is no reception or common areas. I had to use my phone light to shave in the bathroom. On the website, it says " Free Parking as a given associated with this property which is very rare" That is a total lie. There are street parking which is always occupies and I had to park several blocks away in the street. The place was totally rip off, we stayed in another location for two days. We wasted our money at this place since the booking was NON REFUNDABLE! It was my mistake not read the reviews where this property has a 7.4 Score. I will give 3 on a 1-10 score. Please DO NOT WASTE YOUR MONEY.

Great location. Walking distance to everything. Tons o restaurants and shopping nearby

The location is great, with plenty of restaurants, shops, and public transport nearby. The staff at the front desk were friendly and helpful. However, this is a very small hotel and the hotel itself is quite old and not very soundproof. At night, you can hear your neighbors opening doors and people talking outside. The reception isn’t 24 hours, so sometimes you hear guests ringing the bell or chatting late at night. The room feels a bit dated and there were no napkins provided. I stayed for 3 nights and was told that towels would not be changed during my stay. I also heard someone touch the door handle at night, which made me a bit worried. There was a constant buzzing sound in the room, which the staff said comes from the electrical system and is the same in every room. I booked this place in a rush and later realized that the Hilton in Rome was only about 30 euros more per night Overall, the location and staff are great, but the noises made it hard to rest well. If you’re a light sleeper, this might not be the good choice.

Thank you for the great service provided

Towels are very thin, only one mirror, no facial tissue, no face towel and no elevator.

Amazing place to stay.