奥の院 ほてる とく川 (Okunoin Hotel Tokugawa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again

Amazing rooms and delicious food. This was a great place to stay.

This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.

Awesome place! I would live here if I could. Amazing area to vist

A wonderful experience staying at a traditional Japanese Inn

The private hot pool was fantastic with lovely views over the surrounding garden and forest. The Japanese breakfasts & dinners served in private rooms were enjoyable and not having to sit on the floor chairs to eat it was appreciated for a couple of 'mature' guests such as ourselves ! Having opted for sleeping on mats rather than western style beds, the setting up of bed and tidying away was very efficient - we did have to supplement the bottom mattress with a spare as they were quite thin and a good nights sleep necessitated the extra thickness. Staff were very friendly and there was always someone who could speak english to assist with any questions. Although there is a complimentary shuttle bus and transfer to and from the JR station, the walk into Nikko was very pleasant and easy.

The staff were so friendly and so helpful. They went out of their way to help with any issues we had. I would absolutely return.

ataff is so professional, perfect! book the private bag for jyen2000. did was like a 5 star restaurant, private room.

Great overall experience. The dinner and breakfast was delicious.

The only complaint is the food. My wife does not like cold food. Despite informing the hotel beforehand, a dish on ice which was claimed to be a salad was served. We had 4 meals of similar cold starters which we did not enjoy. All in all, the quality of the Kaiseki meals needs to be improved.