グアンコ ホテル (冠閣商務大飯店) (Guanko Hotel)

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電視機聲音不佳！

Good location, clean hotel

The breakfast at guanko is especially good. The western set breakfast has really good fried chicken.

The hotel itself and the room we were assigned were great! We were also happy and surprised to find a very good Japanese restaurant nearby. The inly suggestion for the hotel is to provide more shuttle service to Chiayi train station so that guests don't need to lug all their heavy bags walking around.

Staff KW is an exceptional employee, great asset to your hotel. We arrived the hotel before check-in time; he offered and helped us with storing our luggage. He suggested that we go grab lunch and come back at check-in time. When we returned later, Wei took the time and helped us planned our trip to Alishan. He mentioned that on his day off Sat, which is next day, he was going to Alishan as well for fall foliage, and welcomed us to join him. After chatting with KW, we decided to meet KW at the bus stop in the morning. Wei helped us bough bus tickets and accompanied us to Alishan. On the way to Alishan, we chatted and noticed KW carried hotel brochures to distribute there, also while we were at the mountain train station, he helped other hotel guests buying next day train tickets. KW is such a generous and kind person. Really, who would go out his way to help someone that he barely knows? A Big Thank You to KW!

Hotel is near Chiayi city, it is convenient to eating and shopping.

Hotel is basic. City ctr is 5 mins by taxi. Breakfast finishes at 9am and we all missed it. Room is huge and basic design. Bathroom is clean and tidy. Staffs are helpful. Overall is find and we come back next time.

Just a brief stay as I was on business. Staff was very courteous and helpful. Not near much but pleasant for short stay.

I enjoyed very much my stay at Guanko Hotel, particularly a free upgrade to a Deluxe Family Room on the top floor. The room is very big and comfy and I highly appreciated the quietness. Nice & helpful staffs. The free breakfast buffet looks horrible.

The switch control was at the centre of the bed head. When you switch off the lights in the room to sleep, the indicating lights on the panel was glowing near your head in the dark. I had to use one pillow to cover the switch panel. The room only has 2 very thin and light pillows. Insufficient pillows given that I had to use one to block the switch panel. Pillow was too light and low. Caused me neck strain the next day. I had asked for a 3-pin adaptor but the staff told me that there were not enough staff at the moment and I had to go down to the front desk to get it myself. It was 11.45pm. The hotel should not be busy then. When I went to the counter immediately after the phone call, there were 3 staffs at the reception and the lobby area was dead quiet.