ニュータウン プラザ ホテル (Newtown Plaza Hotel)

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Helpful and friendly staff.

Excellent customer service. polite accomodating I give an overall excellent rating. nice hotel nice parking area enjoyed your buffet

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Very clean room, great buffet, close to everything. Love this hotel

location and rooms are just right

Near to tourist spots

Exhaust fan is not working on the room that was given. Slow wifi signal maybe due to number of guest connected. But other than that 5 star service.

Very good short stay experience. The buffet were amazing.

Our room was large and clean, however lacked basic facilities one would expect even in a 3 star establishment such as no fridge (room across the hall had one), no USB ports, no iron or hairdrier no hotel director of services. The walls were paper thin and overhearing other guests and hotel staff conversations at all hours was unwelcomed. Two double beds were quite firm but bed bases were essentially a timber box that the mattress sat in meaning that wacking your shin on a corner was easy and painful. The room looked a little tired and over due for a refresh. Unable to turn off the bathroom lights completly. The staff were typically pleasant and polite with one exception. The woman incharge of the buffett checkin counter was rude and condescending (a point noted by others in their reviews).

Excellent location and staff are very helpful and nice. Rooms could use a little updating especially the bathroom sinks, showers and lights in the vanity does not work on both our rooms and it’s way too dark to get ready.