ホテル プエルタ アメリカ (Hotel Puerta América)

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Nice hotel and staff was very helpful

The colors are very exotic. Clean and well maintained hotel.

Staff amazing , helpful, sweet , love how unique the hotel was and next to the metro , grocery store I would deff come back.

The room was nicely cleaned at all times, fresh towels and necessities left after every cleaning. The staff was extremely kind and helpful. The only downside I would say was the size of the swimming pool which was quiet tiny for the capacity of the hotel, also could been placed in a different part of the hotel as it was always under the shade.

The rooms were very clean and the staff was super helpful. Food quality was great too.

The hotel staff was very friendly. Especially Sergio at the reception desk was helpful with recommendations. We had a maintenance issue and someone was sent right away to solve the problem. Unfortunately we could not enjoy the rooftop because of the heat is was closed but we did enjoy the pool area. A good place to relax! Its situated in a good location in a nice neighborhood, restaurants and shops and metro nearby. Highly recommend this hotel.

Really cool room - the whole thing was one big circle. Close to the subway. Would stay again!

Very unique hotel. Every floor is influenced by a different architecture/style. Our room was spacious and very clean. We had two showers in the bathroom! A first for us. Hotel is perfect if you are going to Madrid for a concert at the Metropolitano stadium. It's on the same train line.

The building’s architecture is absolutely amazing, and the staff here are great—very welcoming and helpful. However, the rooms themselves fell short. They feel incredibly basic for a hotel of this caliber. There is no coffee or tea maker inside the room, which was a disappointment. Space-wise, the room layout is not ideal. The design makes the room very narrow, leaving very little space for luggage. We only had one suitcase and two backpacks, and it already felt incredibly cramped. Because of the tight space, I would only recommend staying here for a maximum of two nights.

It's a convenient location