MGM ベガス シグネチャースイーツ コレクション (MGM Vegas Signature Suites Collection)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Room was very spacious and clean. We requested more blankets, pillows and towels and never received them. Also there's a leak in the shower which is causing water damage to the door frame. It's pretty bad and rotted.

Loved the place

Booked through Expedia expecting a standard hotel stay, but only after arrival learned it was a third-party managed unit with limited hotel services. This was not clearly disclosed during booking. Housekeeping support was unavailable when needed, communication with the service provider was difficult, and we encountered hygiene concerns with unlabelled bathroom amenities and a strong sewage-like odor from one of the bathrooms. The hotel itself is old and poorly maintained, and cleanliness was below expectations. Front desk staff were generally unhelpful and unfriendly, which made the experience even more disappointing. Had the third-party nature of this accommodation been properly disclosed, I would not have booked it. Make sure you verify whether the reservation is a third-party managed unit before booking.

When we arrived I wasn’t aware that housekeeping wouldn’t be offer since it was a third party booking. And when I asked for housekeeping I couldn’t get a hold of the owner to get the housekeeping done. Since we did stay more than 2 days. I did tried messaging on the site but got no response.but overall the room was amazing. View was beautiful.

Great location. Easy to get to MGM grand without having to walk outside.

Dirty room and absolutely no help from hotel or staff or Expedia. Had to get a different hotel entirely and lost all of the money because the owner suite we rented couldn’t be cleaned for some reason and they gave us no contact details. Please just do yourself a favor and go somewhere else. I mean this - it isn’t worth it.

The room itself was lovely, with plenty of space and wonderful views. The only problem was that housekeeping IS NOT associated with the MGM hotel itself. It’s a private residence rented through an arrangement with Expedia. We spend a good portion of our stay trying to find a way to get more towels, but never did. I can’t imagine what would have happened if we’d had a more significant need. It’s a great room, but you’re basically on your own if you need anything.

I had an okay experience at this hotel. The amenities were good, and the staff was accommodating. However, there was a lot of dust around the room, which was a bit off-putting. Overall, it was decent but could be improved with a bit more attention to cleanliness.

Roaches…. Yuck! Our room was definitely infested!!! Sucks being the consumer though, I book from Expedia, they are booking for AirBnB, who is booking for the private owner of the unit and the hotel is the front person, no one to step up, no one who cares….

We had bag experience, the bathroom was dirty, we have to call and asked for extra cleaning, they did in a bad mood, one of the toilets was leaking, that had to remove it and fix that during we were eating, the smell was horrible, no recommend, we trying to contact the owner and we can’t