ヒーレン ストレイツ ホテル (Heeren Straits Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

the property is a nice blend of modern hotel into the traditional Chinese town house and the building itself is a place of interest and we told some photos on the decorations.

The towels were gray instead of white. The shower drain had some issues. Room had pretty furniture.

Good

Great little hotel

My review and feedback is specific to the special villa suite The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate. The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.

Highly recommend for family. Amaze by the spaciousness room.

Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.

I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?

Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.

One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.