スプレンディド マーレ ベルモンド ホテル，ポルトフィーノ (Splendido Mare, A Belmond Hotel, Portofino)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

One of the best hotels we have ever stayed at. Belmont never disappoints.:)

We were a bit confused by this hotel. This is a luxury boutique hotel that didn’t really feel like a luxury hotel. The staff were nice which is expected but didn’t go out of their way for us. The location is excellent and our room had a beautiful view of the Portofino piazza but the windows all had signs saying “please keep windows closed”. Our room furnishings were standard. The hotel is very loud. We were above the restaurant and could hear the music all day and we could hear people in the hallway and the very loud guests in the room above us most of the night. Despite this hotel’s social media, website, Expedia saying the amenities included a free shuttle to the beach, there was no free shuttle. When we asked about it we were told by staff we had to walk 30 min to the beach on the dangerous, hilly, winding one lane road(our taxi driver coming to Portifino specifically told us tourists are hit every day when they mistakenly walk on the road). We paid for a taxi to take us to the beach. No pool. The only other amenities were the one hour gozzo boat ride which was nice and the breakfast at the restaurant Dav Mare which was the best part of staying at this hotel. The restaurant staff are exemplary and the food is delicious (and plentiful). Also be advised that this hotel has a very specific check in. You can only check in between 3-6pm because the hotel is in the pedestrian zone. A bellhop meets you at the taxi drop off and walks you and your bags two blocks to the hotel.

Just excellent everything!

The hotel ist absolutely amazing!!!

Staff was fantastic and the hotel was remodeled beautifully

Wow! Unreal experience. Pampered attentive quiet boutique hotel

We had an excellent stay! Staffs were amazing and the service was just exceptionally great! Live the location of the property and the hotel is just classic, we later learned it’s owned by LVMH, it’s no wonder…. We’d definitely recommend to anyone going to Portofino!

Beautiful, elegant, small hotel, steps from the water and shops. Valet parking, which is essential in Portofino. Great restaurant with enormous wine list.

The hotel service was one of the best ever. I guess this hotel is the real meaning of a boutique hotel... It was really nice stay.

By far the best service I have ever experienced at a hotel. The attention to detail is mesmerizing. The staff all know your name, your dining on the finest china, with the best silver, the products are Acqua di Parma, the breakfast is incredible. Simply flawless