ノア レジデンス (Noa Residence)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The studio was ok but virtually all of the photos were not of the studio but of other listings which looked much nicer than the one I booked. Very disappointed that parking was not listed as first come first served, so I had no parking. Residence did not reply to any messages through the contact property link but they were helpful when I managed to phone them.

We booked a very well presented property with plenty of room. However, when we retuned around 8pm we discovered that the heating was not working. We had to call the accommodation provider who told us to move to the next room (which was smaller and not so nice). Weirdly on arrival the Noa Residence guy had come into our room uninvited to "check the heater was working". He then commented “only here for one night” and left. So it very much looks like they knew the heating was not working and, didn’t do anything about it, leaving us in an unheated room until we complained. So that tells you how little they value their guests.

not clean and bathroom supplies not complete, The faucet handles in the kitchen and bathroom are both faulty, and the bathroom drain lacks grating. not clear check in instructions, and not set a room temperature advanced, really cold. When the room temperature is perfect, that is morning……

It was good

it was a nice stay, but the garden let it down abit and the unit was a little tired and could have done with a refresh of furniture

Great customer service, there was an issue with the property and they offer to relocate to another better property without additional costs.

The property has everything you need for living for an extended period of time. Going up somewhat narrow stairs is required. There was the sound of some sort of animal clawing in the walls or window. I didn't read the notice that I needed to ask for checkin instructions 72 hours beforehand until the day before departure. I ended up making 5 international calls upon arrival in order to checkin. There are systems that provide this information automatically. Water was dripping inside the refrigerator, and the in-room information did not list who to call to report issues.

Property was fairly priced; within walking to complete services. City-centre bus right outside door. Adequately appointed and quiet! Manager was responsive and helpful!

Good location with easy public transport. Clean and convenient.

Very clean and tidy. Great little set up