ホテルエクセレンス・京都駅西 (Hotel Excellence Kyoto Station Nishi)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

テレビのリモコンの電池が切れてたのですが、フロントに連絡したら、直ぐに新しい電池を持って来てくれました。 即応ばっちりでした。

The room was clean, with a comfortable double bed. Perhaps the pillow felt a little stiff but it had all a room needs. Big plus, the night came very cheap and the bathroom was very clean with a nice bathtub ( considering the size of the room) . I definitely recommend for short stays.

安くて助かりました 電車の音がちょっと気になりましたが ダブルベッドに1人で清潔快適快空調で 駅まで5分 また使いたいです。

立地条件が良く、対応・お部屋の快適さも含め、とても良いホテルでした。また利用したいと思います。ありがとうございました。

The hotel was very clean and quiet! Nice bathroom, delicious and simple breakfast :)Great location as well.

You get what you paid for and don’t expect too much.

Check in time was 4pm, a bit late in the day. No left luggage facility after check out to facilitate a bit more sightseeing.Staff seem to be new and hesitant to make decisions. Breakfast in garage area.

No leave luggage facility after you check out.

Very good location. Close to restaurants, transportation, airport transportation.

The entrance of the hotel is basically a garage. The staff is super unfriendly with foreigners. There's no support other than a phone which you have to use in Japanese. They gave me my room key without even telling me I had to pay a tax in a machine, so when I tried to go to my room I couldn't because it was not activated. Only then I was told about the tax, and they wouldn't support in any way. It's next to the railways, so in the middle of the night the cargo train passes waking you up. Avoid at all costs. This was not a cheap stay so very dissapointed in this hotel.