インターコンチネンタル シーサンパンナ リゾート IHG ホテル (西双版納洲際度假酒店) (InterContinental Xishuangbanna Resort by IHG)

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Very pleasant stay . Staff was super helpful , particularly frank, the guest service manager , who helped me arrange local activities and transport . Highly recommended for solo travelers as well as families .

Great hotel, very clean, great staff, and good breakfast

Our trip to Xishuangbanna was great and the hotel stay was a big part of it. There is so much nature on the grounds it felt a little like Hawaii (minus the ocean of course). The hotel is very beautiful, colorful and clean. The people and service were great. They even took our leftovers from us to microwave in their own kitchen and then returned it to us. The activities were limited due to low season (December) but there were some activities we joined like the lantern ceremony. Many of the staff do not speak English but quickly found people to assist. Two in particular were very helpful. Petrus helped us get an airport ride upon arrival and answered questions along the way. And Wang Joy was the most helpful by getting us a cab to a temple area using his personal mobile. He said he wanted to make our stay wonderful. And he came through again when the shuttle bus to the airport was full, he helped secure a second car. With a beautiful hotel like this and caring staff, we will return. (For reference, we are Americans currently living in Shanghai.)

It’s so good even sad to leave, staff are helpful and nice, the hotel is huge! Food is good, will definitely come back when we visit this city again:)

hotel facilities need refurbishment. Very little English is spoken. Room (suite) rather gloomy, certainly not "tropical". Good location

From check-in to departure, everything about Xishuangbanna Resort exceeded our expectations. We had a very happy and pleasant stay.

Location is quite isolated from city, but being a resort in nature it is fine. Hotel with full facilities, there's even a bicycle rental service within. Room is big, qith huge soaking bath. Comfy bed, friendly staffs, privacy and all. a nice place to be in for relaxation.

The room was clean and tidy. The only problem we had was the shower. The water temperature was very inconsistent , sometimes very hot and could turn very cold in split second. Breakfast was good, with lots of choices. Overall a nice hotel .

It's great choice for family trip with parents. The resort covers a large area, there's even terrace field inside. I love the rice noodle in breakfast most, cute ducks and peacocks will come to you when you have bread in hand. However, the airconditioning system isn't perfect. Slightly foul smell in my parents' room, and oily and smoky air fills the breakfast room (indoor).

My partner and I stayed at the resort for four nights over a long weekend. The service was warm and excellent throughout. We were generously upgraded when we arrived at the hotel and so had a very large room with views of mountains in the horizon. The resort was quite quiet throughout our stay (we visited Xishuangbana in the quieter, rainy season) but all of our meals were fresh and delicious. We would recommend this resort highly.