キャノピ･バイ･ヒルトン カンクン ラ イスラ (Canopy by Hilton Cancun La Isla)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Todo especial atención y limpieza

Great stay

Its an OK place but not the best in the area. The rooftop is extrmeely expensive I want to assume is because day pass users get credit for what they pay and guest have to pay the price as well

Clean Room Shops nearby Great Staff

Bre

Breakfast was very expensive for what was offered. More selections would have made the experience better but to access to food while staying on vacation is a convenience.

Great stay

We stayed for 12 days . The room was clean basic , confusing as to when housekeeping would come and clean. Sometimes at 7-8 pm. We loved the pool option and chilled there pretty much every day- would have loved a more attentive/interactive staff (bar one lovely lady and the bartender with the glasses ) that would come to the loungers and ask if you wanted a drink/ needed another drink rather than making you go to the bar all the time - took away from that “being on holiday feeling.” The staff were nice , some friendly , some meh. Breakfast was okay, you had the option to have omelette's/ scrambled eggs made and quite of few other options. I liked the fruit selection and the fact that they changed their offerings every day. We were offered credit when the pool was closed one afternoon bc a private event but had to basically go and ask for it - which wasn’t cool. We loved the rooftop menu and the club sandwich was great. Overall a nice experience and great location but nothing that really stood out .

Easy access. Great location,clean and updated. Met our needs for a 1 night transfer stay. Very quiet rooms.

Just a regular location, nothing too special about it. Beach is a 10min walk but the mall is literally next door. Cleanliness is bad, had to ask the hotel folks to come up and clean it again. The pool on the roof is amazing but expect loud music and alot of crowd on good days. Food at the Azulinda restaurant is fantastic!