ホーム 2 スイーツ バイ ヒルトン サン アントニオ ダウンタウン - リバーウォーク テキサス (Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The front desk staff was particularly helpful and professional and courteous for the young man’s name was Taylor, but I was a young gentleman that was at the front desk help me resolve a matter with Expedia job

stop

Doesn't have a pool was told they was getting rid of it but the staff was helpful and i enjoy the stay.

Great location, a short walk to the riverwalk

N/A

Customer care is critical in hospitality industry. The lady that checked us in wasn't helpful at all, the cleaning ladies kept saying" no English no English " when we reported trouble opening our door to the front desk , the lady was least bothered and kept saying just push harder. Funnily we met the same at breakfast ( 3 min late and she reminded us breakfast is 6-9 am. We however had great experience with the one who checked us out and the team at the vallet desk. They were awesome, kind and very professional.

Location was great, rooms clean and comfortable, walking distance to all downtown attractions and restaurants.

Good!

Close by to a lot of attractions. Riverwalk and Alamo. Valet only hotel but there’s a cheaper covered parking lot across from the hotel suggested by the valet itself (I believe it’s good for keeping the car in the parking garage but not for in and out privileges.) Buffett breakfast is decent but there should be atleast 2waffle maker to keep the line going. Overall it’s a good place for family stay.

The staff was amazing, friendly, and helpful. I want that to be the top thing about this place. The location of the hotel was very central and easily walkable for the event we were attending on the river walk and sightseeing. The room was clean overall but the couch in the room was nasty and had weird stains on it. We laid towels down to sit on it. There was also small trash under the sofa. Other than that, the stay was good. The staff were truly the best part.