OZO ホテルズ アリーナ アムステルダム (OZO Hotels Arena Amsterdam)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Stayed for a concert at the arena. Staff were super helpful, location perfect and breakfast was lovely. Shame there was on shampoo and bathroom needs a bit of TLC but otherwise great!

Very nice people, great location, would visit again

The staff were very friendly and breakfast was nice. But the overall experience was really really disappointing- checked in to a sign saying the restaurant was closed but bar open still. But then they commented that this was in fact not correct and the bar was also closed. No nearby restaurants so ended up with a takeaway. The bathroom in the bedroom- well, the door didn’t shut properly, the soup dispenser said it was soap, and the door almost fell off its hinge every time it was opened. Kept us both awake all night as we couldn’t open the door without an awful noise waking the other one up. Coffee and tea facilities- no milk available, 2 mugs of different sizes. No spoons Good location for the arena though

We stayed here for two nights and really were using the hotel for its proximity to the areas which was very useful and truthfully about a 15min walk. However we were lucky to not have to spend much time in the room. The AC was broken and our room was too hot for the majority of our stay, this along with the bathroom door never fully closing and the construction of the open shower meant most of the room became warm and wet if someone needed to shower. We found other people’s socks under our beds and the mattress was stained under the one twin bed. Finally when we went to open the window to get some fresh air we found it was also broken and almost completely came out of the window pane. Breakfast was good and the staff were also fine, it’s more the rooms themselves I would caution if you are planning on spending more time than just sleeping in them.

Front desk staff were kind and helpful. Hallways look beaten up and carpets need some TLC. Rooms were comfortable and clean.

I like this place, overall the staff were so nice. Unfortunately my husband and I never felt safe we blocked the door with our luggages on the very first day, due to maybe poor communication with the front staff and housekeeping but one guy opened the door on our very first day, he knocked once and opened it. The guy doesn’t seem housekeeping as he was wearing casual clothes eventhough there’s already a DO NOT DISTURB SIGN OUTSIDE THE DOOR. I dont know how Hotels work in Amsterdam but I woke up again while we were sleeping cause housekeeping opened the door, bringing us towels. (Luggages already blocking the door every night) I notify the front desk person about it that same day, which he apologized. Though the place was really nice, the experience was a bit disappointing.

Decent hotel for the price. The breakfast was not worth the cost, but there’s not much else in the area.

The bar / restaurant seemed to be closed during our stay.. reception staff were very helpful

food was ok and value for money , cleaning needs a lot of work, carpets dirty, phone dirty, shower head full of scale need replacing, phone did not work, staff were good felt sorry for them

Rooms dirty on arrival. Ask for housekeeping and cleaning and still was dirty. Bathroom faucet was loose as well. Shower horrible and almost flooded the whole bathroom. Of course it smelled like weed everywhere. Not a great hotel at all.